Can I cancel?
Yes, you can cancel whenever you want. To cancel, simply log into your account and cancel. It’s as easy as that. There are no fees charged for cancellation. In fact, there are no hidden fees of any kind. We hate fees, and you should too.
Are there any hidden fees?
There are no hidden fees associated with String Drop or Wired Guitarist. It’s not how we operate. We would rather earn your long-term business than make a small amount of money charging you an imaginary fee for doing nothing.
Can I skip months?
Yes, you may skip a month by logging in and doing so from the customer panel. Contact us if you need more help.
What gauges are the strings?
This will sound absurd, but there’s no point in us telling you because our gauges do not correspond with the tension you would expect. Our strings deliver more tension in small gauges, which is why they sound so clear.
What string set is right for me?
We recommend the Regular 6 set for tuning to standard, or up to a step down. They are usable in drop C as well if you are ok with a more slinky feel.
The Heavy 6 set will work well in standard if you prefer a tighter feel, and will perform well for tunings as low as C. If you are tuning lower or prefer more tension, we recommend a Regular 7 set. Just toss the high E. There is no additional charge for our 7 string sets.
The Regular 7 set is ideal for those tuning to B standard or A if you’re OK with a looser feel. Any lower and we recommend the Heavy 7 set. We do not recommend using it to tune below G.
What is Wired Guitarist?
Wired Guitarist is the name of our guitar store & community, which you can visit here.
What payment methods do you accept?
We accept most major credit cards.
I need more strings or picks per month, can I do that?
Yes, just login and you’ll be able to do it from our customer portal. If you haven’t become a member yet, you’ll be asked to configure your strings and picks during the checkout process.
Can I change my subscription?
Yes! Just login and cancel your current subscription, then sign up again with the new strings you want. Your new strings will ship out immediately — we recommend waiting until you need new strings again.
Do you ship internationally?
Yes. Please checkout for shipping costs. Our international shipping is low because we pay for a significant portion of it for you. Shipping within the USA is always free.
When do you bill?
Every 30 days from your sign-up date. IE, if you sign-up on November 17th, you will be billed next on December 17th.
I have questions, how do I get answers?
Simply email us at [email protected] or call us toll-free at 1 888 406 1967. You can even text us at that phone number if you don’t like phones.
When will my package arrive?
US customers can expect packages to arrive within 7 days, although they are usually there within 3 – 5 days. International packages vary from country to country but are usually there within 13 days. However, it is not uncommon for shipping time to take up to 5 weeks.
Where are your products made?
Our strings are carefully crafted in the United States and our plectrums are made in the UK by Tom Winspear.
Can I buy your strings from a store or another website?
String Drop is available exclusively through this website in order to deliver the best strings possible at the best prices. If we did sell through third-party stores, you would likely be paying roughly $16 per set due to markups incurred by distributors and retailers.
Are your strings good for standard tuning too?
Yes, they offer enhanced clarity and the progressive tension layout means a far superior feel as well.
Will these work with floating tremolos?
Yes. Our strings work with all bridges other than those that use double ball ends.
Is there any special setup required?
Nope! Simply put them on and stretch them as you would any other guitar strings.
Will these djent?